Administrator

Administrator Location: Stonehouse Hours: Full Time | Permanent - 37.5 hours per week Salary: £25,000 per annum Key Responsibilities of an Administrator: * Act as first point of contact for accreditation scheme enquiries and provide advice on applications, assessments, and quality assurance. * Process applications, documentation, and references. * Coordinate assessment and interview dates. * Support online reassessments and accreditation reviews. * Communicate application outcomes to applicants. * Maintain and update scheme data within CRM systems. * Raise purchase orders and invoices in collaboration with Finance. * Process card payments and set up Direct Debits. * Support monthly Direct Debit payment runs. * Promote accreditation schemes at events and conferences. * Coordinate meetings, working groups, and assessor onboarding. * Maintain assessor CPD records and documentation. * Liaise with external bodies and accreditation partners. * Support audits and compliance activities. * Organise annual standards events and related logistics. * Provide updates and reporting data to management. * Support general office duties and ad-hoc administrative tasks. Key Skills of an Administrator: * Strong administrative and coordination experience. * Excellent written and verbal communication skills. * Confident customer service and stakeholder engagement. * High attention to detail and accuracy. * Well organised with strong time management skills. * Confident using CRM systems and Microsoft Office. * Comfortable handling payments and basic finance processes. * Professional, approachable, and reliable. * Flexible and adaptable, including occasional event support