Commercial Team Leader

SF Recruitment have partnered with an organisation in Smethwick who are looking to recruit a Commercial/Sales Team Leader on a permanent basis. Salary: £35,000 Working pattern: full time site based Monday to Friday To lead and manage the day-to-day operations of the Commercial Support Team, ensuring consistent productivity and achievement of performance targets. This role requires a strong understanding of the internal sales function in order to align with team goals, step in effectively during absences, and drive team success through proactive leadership. What You Will Do - Deliver financial and activity-based targets set by the Commercial Support Manager, including new product revenue and service proposition goals. - Execute planned business development campaigns with professionalism and high standards. - Lead and manage the performance of internal sales, ensuring all inbound sales opportunities are accurately captured, logged and followed up in a timely manner. - Collaborate effectively with the wider sales organisation, including Business Development Managers and Technical Managers, to ensure cohesive execution of sales strategies. - Liaise with business segments and cross-functional departments to maintain exceptional customer service and resolve issues promptly. - Coach, mentor, and motivate team members to maximise individual and team performance, fostering a high-performance culture. - Ensure all administrative processes, including the use of tools like Salesforce, Credit Control, and Contract Admin, are completed accurately and in compliance with company standards. - Participate in key HR functions such as recruitment, performance reviews, employee relations processes (ERPs), and disciplinary actions, in collaboration with the Commercial Support Manager. - Provide regular performance reporting and analysis to support strategic decision-making. What We Are Looking For - Strong telephone sales capabilities with a proven ability to forecast and report against sales targets. - Effective leadership and team development skills - breaking down objectives and tasks to ensure delivery of market leading service and support - Excellent communication, organisational, and problem-solving abilities - A self-motivated individual with a passion for developing others and driving high standards of performance across the team