Senior Business Systems Analyst

This is a full-time, permanent position for a Senior Business Systems Analyst in a hybrid working model, requiring on-site attendance at least three days per week in Milton Keynes. In this role, you will be a key contributor to a large-scale managed services program, leading business analysis initiatives that drive operational excellence and enable future modernisation for our long-standing, prestigious client. You will work on complex, high-impact projects, collaborating with client teams, internal cross-functional groups, and senior stakeholders to design and deliver solutions aligned with strategic objectives. This is an excellent opportunity for a professional who thrives in dynamic environments and is passionate about enhancing processes and systems in mission-critical settings. Candidates must be eligible to obtain UK Security Clearance and therefore must have at least three years of UK residence. Key Responsibilities * Deliver expert Business Systems Analysis support on complex projects with significant business impact. * Participate in business strategy and portfolio-level discussions, providing insights and recommendations. * Act as a consultative partner to peers, business stakeholders, and technical teams in planning and execution. * Conduct end-to-end business assessments, ensuring comprehensive coverage of process and technical requirements. * Analyse and document impacts of change requests across multiple functions and systems. * Ensure proposed solutions address cost, risk, and scalability for current and future use cases. * Solve complex problems by aligning business needs with technical capabilities. * Provide functional solutions and clarify inter dependencies between systems and modules. * Utilise analysis and modelling tools to translate strategic objectives into practical, actionable solutions. Key Qualifications Must-Have: * Business Analyst with experience in Public Safety/Emergency Services * Experience working in a first response environment * Proven ability to lead cross-functional teams and manage stakeholder expectations * Excellent analytical, communication, and documentation skills * Familiarity with Business Intelligence tools and process mapping, e.g. BPMN, Business Analysis * Experience working with operational systems * Working knowledge of modern development patterns including Agile * Knowledge of Web and Mobile Application patterns Preferred: * Familiarity with Business Intelligence tools and process mapping (e.g., BPMN). * Hands-on experience with operational systems and Agile development methodologies. * Knowledge of Web and Mobile Application patterns. Additional Information * This is a full-time, permanent role. * We are unable to support sponsorship for this position. * You will be required to attend our site at least three days per week and therefore must live within commutable distance from Milton Keynes. * Candidates must have resided in the UK for a minimum of three years to qualify for security clearance. This requirement is non-negotiable. You must be able to obtain and maintain the appropriate security clearance for this role