Salary: £25,000 - £28,000 per annum (dependant on experience) plus genuine opportunity to grow, with additional training and professional qualifications. This is an exciting opportunity for a Junior IT Hardware Analyst to join a dynamic, fast-paced IT department. This role is perfect for someone eager to grow their technical skills and build a rewarding career in IT. You’ll be part of a supportive team that values collaboration, continuous learning, and professional development. You’ll be responsible for: * Assist with security tasks such as password resets, multi-factor authentication and cyber security management. * Document tasks and escalations using a ticketing system and provide support to internal users via phone, email, and ticketing. * Setting up new machines, and eventually supporting network devices like routers, firewalls, and switches. * Monitor and update IT systems and databases * Microsoft 365 * Assist with VPN troubleshooting * Document IT processes and user guides clearly and accurately What you’ll bring: * 1 years’ experience in a similar role would be desirable but not essential as would also suit someone with an interest in IT and wanting to develop a career. * A proactive, can-do attitude * Passion for continuous learning * Strong attention to detail and excellent time management skills * Strong communication skills What the role offers in return: * Job Specific Development – The successful candidate will have the opportunity to be enrolled on to either a Level 3 or Level 5 training qualification to develop your knowledge and experience. * Holiday Flex – Buy extra annual leave each year * Circular Benefits – Discount Platform * Simply Health – Cash back on medical expenses * Free on-site parking. * Enhanced company pension This is an exciting opportunity for a Junior IT Hardware Analyst to join a dynamic, fast-paced IT department