Sales Support Co-ordinator

Sales Support Co-ordinator – Liverpool – Ref 2602 Our client is a leading global supplier of raw materials to the rotational moulding industry. They are recruiting for two Sales Support Co-ordinators to join their team on-site in Liverpool to provide internal and external sales support as well as order processing and other administrative support. About the Role: * Administrative support, liaising between customers and RSM’s checking sales history, lead times, stock levels etc. * Enter customer sales orders both timely & accurately on the system. * Provide an effective after-sales service ensuring all customer sales orders are acknowledged, confirmed and invoiced. * Answer telephones, identify caller and direct calls to correct person within the company when applicable. * Undertake ad hoc duties and provide support in the Sales Support Team as and when required. * Ensure all certificates of analysis / conformity are sent to customers within 48 hours of the notification being received. About You: * Drive and tenacity to deliver exceptional customer service. * Work quickly and remain calm under pressure. * Team player. * Communication skills. * IT skills. * Language skills in either French, Spanish or Italian would be advantageous. * Experience in a similar role is desirable. Benefits: * A salary of around £28-30,000. * Wellbeing allowance. * Aviva pension scheme. * Specsavers vouchers. * Long service awards. * Up to 10% bonus based on completion of goals. * Free parking. * Flu jab vouchers. * 24 days annual leave + bank holidays (we keep a minimum of 3 days to cover Christmas shutdown). Whitehall is the Recruitment Specialist for the Chemical, Polymer, Coatings and Life Science Industries