Customer Service & Sales Advisor

Customer Service & Sales Advisor Location: Coventry Salary: £25,396.80 basic + great Commission (£27,800 OTE) We are a well-established business with a fun, friendly team looking for a Customer Service and Sales Advisor. With a generous commission scheme, this role blends customer service and sales, handling inbound calls and live chat enquiries. Key Responsibilities - Customer Service & Sales Advisor * Handle incoming calls and assist customers via live chat * Offer impartial advice on various options * Convert enquiries into bookings * Update records in our CRM system * Process amendments and cancellations for existing bookings What We're Looking For - Customer Service & Sales Advisor * A friendly, upbeat personality * Strong experience in phone-based sales * Excellent customer service skills * Motivated and calm under pressure * Great phone manner * Availability Monday - Friday (9 am - 5.30 pm or 10.30 am - 7 pm), plus one in three Saturdays (9 am-5 pm) What You'll Get - Customer Service & Sales Advisor * Salary from £25,396.80 basic + great Commission (£27,800 OTE) * Birthday leave * Agent rates on selected packages * Free tea, coffee, and Pick & Mix sweets * Generous workplace pension scheme * Dress-down work environment * Familiarisation visits * Social events and fun team activities * Free on-site parking and free gym membership * Paid expenses for personal fitness challenges * 50% discount on certain experiences How to Apply - Customer Service & Sales Advisor If you're enthusiastic about customer care and enjoy converting enquiries into sales. Apply now