Pallet Network Operations Manager

Pallet Network Operations Manager: Type: Full-Time Monday to Friday 08.00 to 1800 Are you an experienced transport and logistics leader with deep knowledge of the pallet network model? Do you thrive on optimising complex, time-critical, high-volume operations? Logirec ltd (agy) are recruiting for a decisive and strategic Operations Manager to take full ownership of work within the pallet network-critical operations for our customer based in Barking. You will be responsible for ensuring seamless, compliant, and cost-effective throughput of palletised freight within and across our network partners. Your primary focus will be on operational excellence and performance across the pallet network function, including: * Operational Management: Oversee the day-to-day running of the pallet network sortation and trunking operations, ensuring all freight movements are processed efficiently and meet strict network deadlines (e.g., cut-off times, trunk departures). * Performance & KPIs: Own and drive performance against critical Pallet Network KPIs, including delivery success rate, collection compliance, mis-sorts, and damage reduction. Implement data-driven continuous improvement initiatives * Compliance & Safety: Ensure strict adherence to all Transport Legislation and Health & Safety regulations within the operational area. Maintain high standards for internal and network compliance audits. * Team Leadership: Lead, motivate, and develop the operations team, including [Shift Managers/Supervisors/Forklift Staff], fostering a high-performance culture focused on accuracy and efficiency in a fast-paced, high-volume environment. * Network Liaison: Act as the primary operational contact for the central pallet network hub and fellow member depots. Manage and resolve operational issues, disputes, and service failures quickly and professionally. * Resource Planning: Forecast and manage resource requirements for staffing, MHE (Mechanical Handling Equipment), and trunking capacity to handle fluctuating daily volumes effectively. Requirements * Experience: Minimum of 3 years in a management role within a Pallet Network Depot, Central Hub, or High-Volume General Haulage environment. * Logistics Expertise: Deep, practical understanding of the pallet network system, freight sortation processes, and trunking schedules. * Leadership: Proven ability to manage a team in a demanding, pressurised, and safety-critical environment, particularly during night-time or peak logistics hours. * Technical Skills: Proficient with Transport Management Systems (TMS), Pallet Network-specific software, and Warehouse Management Systems (WMS). Strong Excel/data analysis skills. * Problem Solver: Exceptional ability to troubleshoot operational failures in real-time and implement corrective actions immediately. Please forward your cv for consideration