Rapid Personnel is seeking a VNA First Line Manager for a leading distribution company based in Didcot. In this role, you will oversee the VNA team, ensuring smooth and efficient warehouse operations. This position is pivotal to the distribution network, requiring a blend of hands-on leadership, operational management, strategic oversight, and continuous improvement. Key Responsibilities: * Lead, coach, and support the VNA team, including Team Leaders and Drivers, promoting high performance, engagement, and compliance with company standards. * Plan, schedule, and monitor VNA operations on a daily, weekly, and monthly basis to meet productivity targets, KPIs, and organisational goals. * Work closely with internal teams and external partners to maintain smooth workflows and resolve operational issues. * Analyse operational data and reports (using Excel, Plancise, etc.), identify trends, and implement process improvements to enhance efficiency. * Maintain accurate records for MHE licences and fleet management, ensuring compliance and up-to-date documentation. * Drive change initiatives from planning to execution, embracing continuous improvement and challenging current processes. * Manage employee activities including recruitment, appraisals, development plans, 1:1 meetings, and training, keeping accurate records. * Ensure strict adherence to Health & Safety regulations, company policies, environmental standards, and internal audit requirements. * Achievement of operational targets for throughput, accuracy, and productivity. * Compliance with MHE licence and fleet record requirements. * High team engagement, development, and retention. * Effective implementation of process improvements. * Strong collaboration across departments and with partners, evidenced by timely resolution of issues and positive stakeholder feedback. Essential Experience: * Proven leadership experience in warehouse, distribution, or logistics operations. * Experience leading a large team of 20 plus individuals. * Valid FLT and/or VNA licence with hands-on experience in managing or operating MHE equipment. * Advanced Excel and data analysis skills. * Strong ability to build relationships with colleagues and external partners. * Solid understanding of workplace Health & Safety and operational compliance. Desirable: * Familiarity with WMS systems (e.g., JDA) and/or SAP. * Relevant logistics/warehousing qualifications (e.g., NVQ, CILT). * Experience in supervising automated, high-density, or very narrow aisle warehouse operations. Hours and Pay: * 35 hour week - Monday – Friday 14:00-22:00 * £32,000 – £38,000 per year dependent on experience