Our well-established client based in the Tamworth area are currently recruiting for a Customer Service Advisor to join their team. There are full time and part time hours available as follows: PART TIME - Monday to Friday 20 hours per week 8am - 12pm OR 2pm - 6pm FULL TIME - Monday to Friday 37.5 hours per week on a rotating shift pattern on 8am - 4pm / 9am - 5pm / 10am - 6pm This position is temporary for 12 weeks, with the potential for it to be extended. Main duties include: * Handle incoming telephone calls and assist customers with their enquiries. * Arrange appointments and handle customer bookings. * Deal with complaints and escalate if necessary. * Data entry into company system. * Place customer orders. * Deal with a large volume of telephone calls. The ideal candidate will: * Have excellent communication skills. * Be confident working within a busy call centre environment. * Have excellent IT skills. If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable