Sales Administrator

Location - Guildford Outskirts Our client is seeking a Sales Administration professional to cover maternity leave within a busy and collaborative team. You will support customers and internal sales stakeholders to ensure orders are processed efficiently, enquiries are handled professionally, and day-to-day operations run smoothly. Key Responsibilities * Process customer orders accurately and efficiently * Handle incoming calls and emails, delivering a high level of customer service * Provide clear information on products, pricing, stock availability, and delivery times * Proactively communicate order updates and resolve issues promptly * Identify and address potential problems before they escalate * Provide administrative support to the wider sales team * Carry out general administrative duties, including backlog reporting and goods-in reporting Skills & Experience * Experience in sales administration, order processing, or customer service * Strong written and verbal communication skills * Highly organised with strong attention to detail * Competent in Microsoft Office and familiar with ERP systems * Ability to prioritise workload and remain calm under pressure