Junior Business Analyst - Software Implementation

Junior Implementation Consultant (Entry-Level) – Software / Business Systems Salary: £30,000 - £40,000 Type: Full-time, permanent (hybrid / work from home available) We’re working with a growing UK-based software business who are looking to hire a Junior Business Analyst. This is a great opportunity for someone early in their career to build experience in software implementation, business process analysis and customer delivery within a fast-paced, supportive environment. You’ll work alongside experienced consultants, supporting customers through the rollout of a business software solution, helping capture requirements, assist with configuration, testing, documentation and end-user training. The Role As a Junior Consultant, you will support the analysis, documentation, and implementation of business processes and the rollout of a software solution across a customer base. You’ll collaborate with customers and senior team members to understand requirements, help configure the platform and contribute to smooth project delivery. Key Responsibilities * Customer engagement: Support requirements gathering through meetings, workshops and discovery sessions. * Software configuration & integration: Assist with solution configuration and document specifications aligned to customer needs (basic SQL skills useful). * Implementation support: Help deliver implementation activities in line with established methodologies and best practice. * Training & documentation: Create e-learning materials, user guides and supporting documentation; assist with training end users. * Testing & QA: Execute testing to ensure the solution meets functional requirements and quality standards. Key Skills & Experience * Analytical mindset: Naturally inquisitive with strong problem-solving skills and attention to detail. * Technical aptitude: Comfortable with MS Office; any exposure to software development concepts and/or SQL. * Communication: Confident verbal and written communication with strong interpersonal skills. * Customer focus: Proactive and keen to understand and support customer needs. * Organisation: Able to multitask, manage time effectively and work well under pressure. Package & Benefits (Summary) Benefits are likely to include a combination of: * Pension scheme * Hybrid/remote working options * Health & wellbeing support * Company events * Cycle to work scheme * Profit share / bonus-related benefits * Free parking / on-site parking * Sick pay and referral incentives Requirements * Bachelor’s degree preferred (or equivalent experience) * Right to work in the UK required