Housing Officer

Housing Officer – Social Housing Location: Glasgow Contract: 3–6 Months Temporary (Strong Potential to Go Permanent) Start Date: 5th January Working Pattern: Hybrid (Home Working & Estate Visits) We are supporting a well-established Housing Association in Glasgow who are seeking an experienced Housing Officer to join their team. This is an excellent opportunity for someone with a strong background in tenancy management, resident engagement, and estate-based work who can hit the ground running in the new year. Role Overview As a Housing Officer, you will deliver a high-quality neighbourhood management service across a designated patch. You will work closely with residents to support tenancy sustainment, manage tenancy-related issues, and help maintain safe, well-managed communities. Key Responsibilities * Manage a patch of general needs properties * Carry out tenancy sign-ups, home visits, and tenancy reviews * Manage low to medium-level ASB cases, safeguarding concerns, and tenancy breaches * Support residents with tenancy sustainment and early-intervention approaches * Work collaboratively with contractors, partner agencies, and internal teams * Conduct estate inspections and ensure communal areas are well maintained * Prepare reports and documentation and attend meetings as required About You * Previous experience as a Housing Officer, Neighbourhood Officer, or similar (minimum 12–18 months) * Strong knowledge of tenancy management, relevant housing legislation, and best practice (Scottish housing context preferred) * Confident working independently and managing a diverse workload * Excellent communication, customer service, and problem-solving skills * Experience working with vulnerable tenants and external support agencies * Available to start on 5th January with no notice restrictions Why Apply? * Respected and supportive Housing Association * Genuine temp-to-perm opportunity * Hybrid and flexible working arrangement * Rewarding, community-focused role If this sounds like the right opportunity for you, please apply with your latest CV. You’re also welcome to share this opportunity with anyone who may be interested