Vehicle Technician/ Mechanic

Vehicle Technician/ Mechanic Brand : MG Salary - Negotiable on experience Location - EMG Ipswich Grainger Motor Group has officially been certified as a Great Place to Work for 2025. The Role We are seeking a qualified Vehicle Technician to join our team in Ipswich, and assist in providing a high quality and efficient vehicle service offering for our customers. Required Skills and Experience You will be a Level 3 qualified vehicle technician. You will hold a full UK driving license and ideally have manufacturer experience. In addition to your prior experience, you will be able to demonstrate the following skills: * Excellent problem solving skills and strong attention to detail * A strong customer service focus with the ability to communicate technical information to a non-technical audience * Outstanding organisation and time management skills with the ability to work to deadlines What We Offer * Competitive salary with commission (depending on skills & experience) * Career development opportunities and manufacturer training (including EV/Hybrid) * Health & Well-Being Service * Staff discount across EMG Motor Group * Staff events and recognition programmes * Full-time permanent contract with structured shifts * Day shifts * Overtime opportunities * Paid holidays Responsibilities * Complete scheduled vehicle servicing in line with manufacturer guidelines * Undertake diagnostic activities to identify causes and solutions for customer vehicle issues * Conduct electronic visual health checks (EVHC) on all vehicles and provide a comprehensive report with expert advice and recommendations for customers * Liaise directly with customers and service advisors, providing outstanding customer service * Ensure vehicle servicing activities are completed in a safe and high quality manner, in line with both internal and manufacturer requirements * Participate in on-going training and development to ensure product and service knowledge is up to date * Contribute to local and companywide process improvements and innovations * Mentor and provide guidance to apprentice technicians, where applicable If you are interested, please apply now, we look forward to receiving your CV