This is a permanent office-based opportunity working on a shift pattern basis. Please note that this role does not offer visa sponsorship, so you must already have the legal right to work in the UK. Salary and Benefits: The salary on offer is £29,000 per annum with monthly incentives, exceptional perks including complimentary hotel stays, dining discounts, and world-class development opportunities. Benefit from generous rewards, lifestyle perks, wellbeing support, and a strong retirement scheme. Your responsibilities will include: • Managing and processing room reservations received via phone and email • Being commercially aware by finding upselling and cross-selling opportunities to increase room revenue • Handling overdue payments and any cancellation requests, in compliance with the company's terms and conditions • Supporting other departments with administrative tasks when required About you: This is a fantastic opportunity for a proactive French or Italian or Arabic, and English fully fluent speaker with previous experience in luxury hotels and experience dealing with reservations and bookings, to join a well-established organisation with great benefits and career progression opportunities. Profile: • Fluency in French, Italian, or Arabic, and English, written and spoken • Previous experience in luxury hotels • Previous experience dealing with reservations or bookings • Strong administrative and communication skills • Excellent attention to detail To apply, please send your CV in English and in Word format to Marie-Anne. languagematters is acting as an employment agency in relation to this vacancy