Customer Sales & Service Administrator

Customer Sales & Service Administrator Are you a proactive problem-solver who loves variety and taking ownership of your day? 📍 Location: Birstall (WF17) – Office Based 💷 Pay: £24,000 – £30,000 + uncapped commission (OTE £32k–£40k+) 🎁 Benefits: ✔️ Full training provided ✔️ Clear progression opportunities ✔️ Supportive, collaborative team ✔️ Immediate start available ✔️ Varied role with real ownership ✅ Must Haves: ✅ 3+ years in B2B sales or account management ✅ Strong admin and organisational skills ✅ Confident communication & problem-solving ability ⏰ Hours: ⏰ Full-time, permanent, 9am to 5.30pm Monday to Friday 🔥 Introduction If you’re after a role where every day looks different — and where you can truly take ownership — this Customer Sales & Service Administrator opportunity is one to grab! You’ll be supporting a large estate of merchants, handling everything from onboarding to aftercare, while spotting opportunities to grow revenue and deliver top-tier customer service. This is a brilliant chance to develop your commercial, customer service, and administrative skills in a fast-moving environment. 🛠️ Key Responsibilities Acting as the first point of contact for existing merchants Reducing churn through exceptional customer support Processing and activating new orders efficiently Handling merchant queries (terminal issues, account blocks, compliance requests) Providing aftersales support — collecting reviews & referrals Cross-selling and upselling additional services Converting new leads into active merchants Keeping CRM records accurate and up to date (Content adapted from the role brief provided) 🌟 Optional Qualifications/Skills Payments, fintech, or financial services experience Track record of growing accounts or winning repeat business Ability to work confidently in a target-driven environment 🚀 How to Apply If you're ready to bring your admin, sales, and service skills together in one exciting, office-based role — and you want a job where you shape your own day — hit apply now! Immediate starts available. 10 Recruitment are delighted to be working on this vacancy for our client. However, we are looking to shortlist immediately, so please apply today to avoid missing this opportunity. You can contact us on (phone number removed) or check out our website for other jobs we are currently working on