General Manager

General Manager needed for a busy established business Sustaining profitability in the day to day and long-term management of the Bodyshop As general manager  Formulate policies and procedures to achieve maximum sales of parts, labour, paint & materials and other sales. • Maintain agreed profit margin and return on investment by efficiently controlling stocks, assets and all financial transactions. • Achieve and strive to exceed all targets through an efficient Body Shop operation. • Ensure the highest level of customer satisfaction. • Help Body Shop to achieve industry-leading standards of process efficiency. • Ensure compliance with company policies, manufacturer agreements and industry guidelines. • Maintain the Quality management and audit processes Margin on labour sales, parts sales, paint & material sales and other sales vs. objectives. • Labour productivity, efficiency, utilisation and cycle time. • Cost control vs. objectives. • Customer Satisfaction Indicator. • Compliance with HSE, COSHH and EPA regulations. • Staff retention. As gerneral manager the Objective: Formulate policies and procedures to achieve maximum sales of labour, parts paint & materials and other sales • Develop ongoing strategies to increase business in accordance with the growth/business plan. • Increase the volume of work by developing the Body Shop reputation for quality and excellence. • Develop competitive price structure for the department reviewing labour rates, fleet discounts and parts. • Conduct monthly meetings to review all staff and work issues. Identify and implement any training requirements. Maintain quality control on all vehicle repairs • Ensure correct allocation and maintenance of tools, equipment and other materials in the Body Shop. • Plan and adjust the workload of personnel to match their skills and abilities. • Ensure adequate staffing to achieve departmental objectives. • Detect, report and organise staff training • Communicate job expectations, and provide regular and constructive feedback on individual and team performance. • Ensure correct understanding and departmental usage of computerised systems. This is a great chance to join a fantastic business and really drive it forward and make it your own  Excellent Salary and Benefits  FOr more information please apply now