Manage and maintain the property portfolio through regular surveys and inspections * Diagnosing and reporting of damp and mould, including disrepair cases * Develop and implement strategies to optimise the condition and performance of our homes * Conduct property assessments to identify maintenance needs, risks and opportunities for improvement * Collaborating with maintenance teams to plan and schedule works * Ensure compliance with building codes, safety standards and regulatory requirements, staying informed on changes in legislation * Surveying properties where residents request Aids & Adaptations or self-funded home improvements * Ensure all projects are fully CDM compliant * Provide technical advice and produce reports, including expert witness services where required * Processing out-of-contract requests, ensuring the right repairs solution is applied * Write specifications, manage tender processes, and ensure procurement policies are followed * Manage budgets and costs using NHF Schedule of Rates (M3NHF) * Monitor expenditure and ensuring cost-effective solutions * Identify and manage risks across cost, programme and health & safety * Monitor contractor performance against KPIs and driving continuous improvement * Handle service recovery and investigate complaints to achieve high levels of customer satisfaction More About You You'll have a strong technical background in surveying, construction or property maintenance, with an eye for detail and a resident-focused approach. You'll bring: * GCSEs (A*-C) in Maths and English or equivalent * HNC, degree or equivalent in Surveying, Civil Engineering, Construction or a related field is desirable * Minimum 2 year's experience in housing regulations, building codes and safety standards * Strong knowledge and diagnostics of damp and mould, including experience with disrepair cases * Understanding of CDM Regulations 2015 and how they apply in housing * Knowledge of HHSRS and relevant legislation * Experience with NHF Schedule of Rates (M3NHF) for cost control * IT proficiency, including Microsoft Office, with the ability to produce clear technical reports * Excellent communication and interpersonal skills, with the ability to engage with residents and stakeholders and resolve complaints effectively * A full clean UK driving licence and access to a car is essential