Administrator Assistant

Administrator – Chesterfield Salary: £28,000 + Bonus | Permanent | 39 hours per week Francesca’s Recruitment Ltd is delighted to be recruiting on behalf of our client in Chesterfield for a Permanent Sales Administrator This is an exciting opportunity to join a dynamic business where you will support the sales function, manage customer accounts, and play a key role in driving growth and customer satisfaction. The Role As a Sales Administrator / Internal Sales Representative, you will: * Interact with existing customers to increase sales of products and services. * Process, create, and up‑sell orders, ensuring accuracy and customer satisfaction. * Use proactive selling techniques to expand accounts and generate new opportunities. * Collaborate with external sales colleagues to achieve team goals. Responsibilities * Handle orders via email and telephone, verifying details and ensuring smooth fulfilment. * Increase orders by suggesting related items, explaining product features, and reviewing customer buying history. * Qualify and develop opportunities passed from marketing, external sales, and national accounts. * Prepare and follow up on quotations to secure orders or understand reasons for lost business. * Review open customer orders, taking action to meet promised delivery dates. * Maintain backorder reports and keep customers informed of updates. * Report industry trends, competitive pricing, and customer feedback to management. * Identify opportunities for continuous improvement in processes. Qualifications & Skills * 2 years’ experience in sales administration or internal sales. * Proficiency in Microsoft Office and basic computer skills. * Strong communication skills – both verbal and written. * Ability to multitask, work independently, and thrive in a team environment. * Attention to detail and proactive problem‑solving skills. * Experience in prospecting and marketing concepts to existing and new accounts. Why Join? Our client values their people as their greatest asset. You’ll be joining a supportive team culture where every individual is respected, empowered, and encouraged to succeed. With a competitive salary of £28,000 plus bonus, permanent stability, and a 39‑hour working week, this role offers the chance to grow your career in a dynamic and rewarding environment. Interested? Apply today through Francesca’s Recruitment Ltd to secure your interview slot