In-Service Support Technician

In-Service Support Technician High Wycombe Overview Join a global defence technology organisation providing advanced multi-mission systems for military platforms. The in-service support team delivers engineering expertise to customers worldwide, ensuring equipment remains operational, reliable, and ready for deployment. Role Purpose As a In-Service Support Engineer, you'll provide technical support for fielded systems, assisting with maintenance, diagnostics, upgrades, and lifecycle management. Work closely with engineering, project, and customer-facing teams to maintain high availability of deployed equipment. Key Responsibilities * Support delivery of in-service engineering activities alongside project engineering teams. * Maintain lab spaces and ensure equipment is serviceable and compliant. * Diagnose, investigate, and resolve system defects. * Install and integrate hardware or line-replaceable units (LRUs). * Conduct surveys, repairs, and testing on equipment. * Perform integration and acceptance testing with design and software teams. * Prepare and dispatch project equipment; maintain and repair test assets. * Assist field engineering teams by coordinating spares and test resources. * Monitor system performance and perform root-cause analysis. * Support inspection and preventative maintenance programmes. * Highlight resource constraints and contribute to engineering best practices. Skills & Experience * HNC or higher in Engineering (or equivalent technician experience). * Hands-on skills in maintaining complex technical systems; electrical bias preferred. * Experience in regulated/high-technology environments (defence desirable). * Strong fault-finding and investigation abilities. * Ability to work on-site at least three days per week. * Experience with maritime equipment is advantageous. Personal Attributes * Strong communication and rapport-building skills. * Highly organised with good attention to detail. * Takes responsibility for quality, deadlines, and technical decisions. * Effective collaborator who supports team success. * Able to obtain required security clearance. Benefits * Flexible working options * Optional compressed schedule and early Friday finish. * Annual bonus, generous holiday allowance, holiday buy/sell options. * Employee reward schemes and optional private healthcare packages