Credit Controller

Credit Control & Customer Account Management * Oversee credit control for all customer accounts. * Send customer statements and respond to account-related queries. * Chase overdue balances and maintain regular communication with customers. * Work closely with the sales team, providing updates on the status of their customer accounts. * Manage orders on hold pending account settlement or proforma payment. * Release held and prepaid orders to the warehouse when cleared. Customer Documentation & Reporting * Email invoices and supporting account documents to customers as required. * Upload invoices and documents to customer-specific online portals. * Create, maintain, and update customer account records. Accounts Receivable * Review, allocate, and record incoming payments for credit accounts. * Process and record advance payments from customers paying upfront. EDI & International Orders * Collaborate with a team member to process international orders submitted via EDI (Electronic Data Interchange). Candidate Requirements * A minimum of 2 years’ recent experience in a similar credit control or accounts administration role. * Strong proficiency in Microsoft Excel and other Microsoft Office applications. * Clear, confident, and effective communication skills, with the ability to work well within a team. Contract Details & Benefits * Salary: £42,000 per annum * Full-time, office-based role: 8:45am – 5:00pm, Monday to Friday * Company pension scheme after 6 months * On-site parking at our peaceful, rural office location * 20 days’ holiday per year, increasing with length of service