Business Support Officer

Responsibilities Operational Recording / updating the actions arising during meetings for prompt internal circulation Undertaking general administration functions for the team Coordinating the preparation and running of face-to-face & on-line training events Supporting the account management functions with administration support on requestTraining Services Deal with any delegate & client queries via phone or email Update the Learning Management System (Arlo) with new courses, and client bookings Enrol delegates on the e-learning portal Keep all associate trainer (new & existing) details compliantExperience, Skills and Qualifications A self-starter, able to manage priorities and deadlines An effective and confident communicator, both written and verbal Computer literate, able to learn and implement new systems efficiently A team player Solutions orientated, able to resolve issues effectively with client satisfaction in mind Reliable and consistent in meeting commitments and delivering results Brings creative problem-solving skills to deliver tailored solutions Adapts to evolving client needs and business conditions