Senior Operations Manager – HMO & Refurbis...

Senior Operations Manager – HMO & Refurbishment Construction Position: Senior Operations Manager Sector: HMO Development, Property Refurbishment & Construction Seniority: Executive / Senior Leadership Employment Type: Full-Time Reports To: Managing Director / CEO Salary: £75,000–£90,000 + Company Car + Profit Bonus About the Role We are seeking a highly experienced, strategically minded Senior Operations Manager to lead and scale our HMO and refurbishment construction operations. This role requires a proven leader with deep knowledge of property development, large-scale refurbishment projects, building compliance, and the unique demands of HMO conversions. The successful candidate will oversee operational strategy, programme delivery, compliance management, resource allocation, and contractor performance. Key Responsibilities • Operational Leadership & Strategy * Develop and implement the operational strategy for HMO and refurbishment construction projects. * Lead cross-functional teams and drive continuous improvement. * Report on progress, risk, financial performance, and operational KPIs. • Project & Programme Management * Oversee full project lifecycles from acquisition to handover. * Manage multiple high-value refurbishment and HMO conversion projects. * Conduct site visits, inspections, and operational audits. • Compliance, Safety & Quality Control * Ensure compliance with building regulations, HMO licensing, fire safety standards, and CDMregulations. * Maintain health & safety performance and contractor compliance. • Financial & Commercial Oversight * Manage budgets, cost control, forecasting, and procurement. * Drive profitability across the project portfolio. • People & Performance Management * Lead and mentor operations and site teams. * Set and drive KPIs for project excellence. • Stakeholder Communication * Liaise with investors, landlords, authorities, and supply chain partners. * Maintain excellent communication across all stakeholders. Required Experience & Qualifications * 10+ years in construction operations or property development. * Deep experience with HMO conversions and large-scale refurbishments. * Strong knowledge of building regulations, licensing, fire safety, planning, and CDM. * Proven leadership in multi-site construction management. * Strong commercial and financial acumen. * Qualifications such as SMSTS, NEBOSH, IOSH, RICS, or Construction Management degree areadvantageous. Personal Attributes * Highly strategic and operationally disciplined. * Exceptional communicator and leader. * Solutions-focused with excellent problem-solving skills. * Thrives in fast-paced, high-growth environments. What We Offer * £75–90k salary depending on experience. * Company car. * Profit-based bonus. * Opportunity to shape and scale operations in a growing company. * Professional development and leadership autonomy