Caseworker

Our client is seeking experienced Caseworkers to play a key role in a high-profile government initiative supporting eligible Afghan nationals and their families who assisted UK operations. This is a sensitive and high-impact position within the Defence sector, ideal for individuals with strong analytical skills, sound judgment, and emotional resilience. Key Responsibilities * Manage and progress casework in line with government policy, ensuring fair, well-documented, and transparent decisions. * Analyse complex information from multiple sources to reach accurate conclusions. * Handle confidential and, at times, distressing material with professionalism and care. * Work to daily case targets while maintaining high standards of accuracy and quality. * Communicate effectively with a range of internal and external stakeholders in a fast-paced environment. * Ensure full compliance with data protection and information security requirements. Essential Skills & Experience * Active SC Clearance with no restrictions – Sole UK Nationals only (dual nationals not eligible). * Proven casework experience within structured, policy-driven, or regulated environments. * Excellent analytical, written, and verbal communication skills. * Confident using Microsoft Office 365. * Demonstrated resilience, empathy, and the ability to make objective, policy-based decisions. * Solid understanding of Data Protection regulations. Desirable Experience * Previous experience within the Home Office, policing, immigration, or similar government departments. * Experience managing complex or sensitive cases. Working Arrangements * Hybrid working model: Initial 10-day onsite induction followed by 1–3 days per week in London office.. Interview Process * One-stage virtual interview via Microsoft Teams