Call Centre Manager

We have an exciting opportunity for a Call Centre Manager based in Dudley for one of our clients on a full time permanent basis.  Summary of the Call Centre Manager role  Salary: £28,000  Location: Dudley  Type of Contract: Permanent Hours: Monday – Friday 8am-5pm  Responsibilities of the Call Centre Manager Answer incoming call from customers to all depot numbers Responding to emails and requests from customers Send customer acknowledgement emails Chasing up enquiries Recording details in calendar and ensure is kept up to date Send weekly reports of equipment hire Requirements for a successful Call Centre Manager   Experience of the tool or plant hire industry Experience of call centre or trade counter enquiry handling. Good telephone manner Good IT skills About Allstaff Recruitment We’re an independent recruitment specialist based in Bedfordshire, supporting businesses across Bedford, Milton Keynes, and surrounding areas. We recruit for permanent, temporary, and contract roles across multiple sectors. Check out