Head of Shared Services & Finance Transformation

Head of Shared Services & Finance Transformation Location: Birmingham (Hybrid) Salary: £££ Competitive + Bonus Type: Permanent The Role We’re looking for a Head of Shared Services / Finance Transformation Manager who knows how to take a finance operation from “functional” to “fantastic.” Someone who can diagnose, design and deliver change - and bring people with them. This role is to join a rapidly growing business and there is no doubt, there will be ongoing projects for someone who likes problem solving and driving efficiencies. What you’ll be driving * End-to-end leadership of Shared Service operations across AP, AR, Treasury, and General Accounting. * A full transformation agenda: process redesign, automation, standardisation, and continuous improvement; for e.g. experience in implementing a PO process in AP and untangling transactional finance to drive efficiencies. * Implementation or optimisation of ERP / finance systems * Embedding and monitoring SLA/KPI frameworks that mean something * Building team capability: coaching, upskilling, and shaping a high-performance culture. * Business partnering with Finance, HR, IT and Ops leaders to ensure scalable processes that support growth. * Owning governance, compliance, internal controls and month-end performance metrics. * Elevating efficiency, accuracy and customer service across the finance ecosystem. What you bring * Strong background running Shared Service Centres or multi-disciplinary finance operations. * Proven success delivering finance transformation - systems, processes, people. * A track record of turning manual, inconsistent processes into automated, integrated ones. * A leadership style that balances structure with empathy - firm when needed, supportive by default. * Stakeholder gravitas: you can challenge, influence, negotiate and reset expectations with ease. * Experience leading in complex, multi-site, or high-growth environments. * A mindset that loves continuous improvement (and isn’t afraid to rip up what “we’ve always done”). Why join our client? * A genuine mandate for change and creating a seamless, functioning finance department * Backing from the CFO and Exec team to modernise the finance engine room. * Autonomy to build, reshape and elevate the Shared Services function. * Hybrid working with flexibility baked in. * A role where you can leave your mark - structurally, operationally, culturally. Ready to lead the transformation? Apply now and tell us about a finance process you’ve revolutionised - extra points if it saved money, time and made someone smile