Senior Pensions Administrator DC

Senior Pensions Administrator - Defined Contribution (DC) Hybrid Working | FTSE 250 Consultancy - nearest tube Charing Cross This a wonderful opportunity to join a prominent and rapidly growing UK consultancy specialising in pensions and insurance. Our client is a FTSE 250 company with over 2,000 employees, who support thousand of pension schemes and their members. As a Senior Pensions Administrator, you will play a key part in delivering high-quality administration services across trust-based company pension schemes, with a specific focus on Defined Contribution (DC) arrangements. The scheme-based team structure means you will work end-to-end on your allocated schemes, fostering strong client relationships while delivering a seamless service. You'll support the development of the team, apply your technical expertise, and ensure exceptional service delivery to both clients and members. Key Responsibilities Train, support, and mentor less experienced team members Check and authorise work produced by the administration team Administer and calculate member benefits in line with scheme Rules Maintain accurate member records and scheme documentation Apply knowledge of benefit structures, Trust Deed & Rules, pensions legislation, disclosure requirements, and regulatory standards Work collaboratively with clients, actuaries, consultants, providers, payroll teams, members, and third parties Handle member enquiries confidently via phone, email, and letter Assist with project work as allocated by the Team Leader or Manager Maintain compliance with ISO and AAF accreditation standards Prioritise workload effectively to meet deadlines Provide both written and verbal technical guidance Adapt to evolving business needs and undertake related duties as requiredThe person: Essential Previous experience in a similar role, specifically with Defined Contribution (DC) schemes Strong background in pensions administration Highly organised, methodical, and accountable Strong communication skills with a customer-focused mindset Ability to develop colleagues and drive high standards Proactive, adaptable, and solutions-oriented Strong attention to detail Confident user of MS Office, especially Excel and Word A positive, can-do attitude with pride in your work Qualifications GCSE Maths and English (Grade C/5 or above) or equivalent A-Level (or equivalent) preferred-but significant relevant experience also considered Studying for, or willing to study for, a pensions qualification (CPC/QPA/DPC/RPC/APMI)What is on offer Competitive salary Annual discretionary bonus 25 days' holiday, with the option to buy or sell days Pension matching Healthcare plans and life assurance Retailer discounts and flexible benefits scheme Employee assistance programme & digital GP access Paid volunteering days Referral bonuses for successful candidate introductionsIf you're passionate about delivering excellent pension administration and want to join a collaborative, forward-thinking organisation, we'd love to hear from you