Customer Care Coordinator

A fantastic opportunity has arisen for this national property company with offices based in East Leeds. Joining a busy and supportive team, the successful candidate will be joining the team as a Customer Care Coordinator where you will deal with all customer queries relating to their new build property. Managing queries via telephone and email, this fully office-based role will be a TTP opportunity. The successful candidate will have a background in customer care and the property/ new build sector and be able to liaise with customers, trades people and site contacts. Key duties and responsibilities will include; Action all incoming calls to the customer care team Deal with all queries/ issues relating to customers property Maintain the CRM, logging all customer issues to ensure stock, jobs can be managed effectively Ad hoc administration support This is a great opportunity for an experienced Customer Care Coordinator to join this busy team on a TTP basis, the successful candidate will have the following; 2 years minimum experience within a fast-paced customer coordination-based role GCSE Maths and English- grade 4 and above Proficient in all MS Office packages Excellent communication skills Able to juggle and prioritise tasks Experience working in the construction or house-building sector would be desirable If you hold the above skills and experiences and can start immediately and commit to this ongoing, TTP opportunity, please submit your CV for review. Due to the high volume of applications, if you do not receive a response within 5 days, your application was not successful