Internal Sales Account Specialist

Internal Account Sales Specialist Location: Hyndburn borough of Lancashire Salary: £28,000 – £32,000 + End-of-Year Performance Bonus Hours: Full-time, Monday to Friday, 8:30am – 5:00pm Benefits: Highly attractive employee benefits package Join a well-established design manufacturer renowned for delivering innovative solutions and exceptional service across high-value customer accounts. As part of a dynamic and successful Internal Sales team, this newly created role offers a fantastic opportunity to grow your career in a thriving business environment. Key Responsibilities Manage a portfolio of prestigious, high-volume customer accounts with consistency and professionalism via telephone and email communication Build and maintain strong business relationships, secure repeat business and  ensure accurate order processing and timely delivery Confirm pricing, stock levels, and product availability – consistently updating customers of progress Prepare detailed quotations and provide proactive updates on customer orders, aiming to exceed customer expectations Use MS Office tools (Outlook, Word, Excel) to support daily operations, complete internal reports and manage customer orders Produce high quality customer administration, ensuring prompt response and accuracy of information Navigate ERP and Stock Ordering Systems to manage workflow and stock inventory   The Ideal candidate Proven experience in internal sales and order processing Exceptional verbal and written communication skills Strong organisational skills with the ability to prioritise a busy workload Confident working with ERP systems and stock/order management tools A business-savvy mindset and a proactive approach to customer service Benefits 26 days holiday plus bank holiday Company pension scheme Be part of a collaborative and high-performing team Enjoy a competitive salary and generous benefits Benefit from a discretionary annual bonus based on performance Work in a supportive environment that values growth and innovation