Solutions Consultant

Role: Solutions Consultant Location: London, UK (Hybrid: 3 days onsite) Role Type: Contract My client, a global technology leader, is seeking a Solutions Consultant to support operational and strategic solution delivery across internal teams and external partners. This is a maternity cover role within a horizontal business function. Responsibilities Act as a partner to internal teams and external users to translate business needs into scalable solutions Manage stakeholder relationships and ensure high-quality delivery across the user/partner/client lifecycle Lead project planning, status reporting, issue tracking, and documentation Create and maintain repeatable solution content (e.g., best practices, tutorials, support materials) Identify inefficiencies and contribute to business efficiency plans (BEP) Collaborate cross-functionally to define long-term solution strategies and influence product direction Execute solutions aligned with business objectives and technical requirements Analyze trends in solution issues and work with engineering to mitigate future risks Participate in partner reviews and contribute to adoption and engagement strategies Support gap analysis using user feedback and metrics to inform solution development Required Skills Strong stakeholder management and interpersonal communication Experience in vendor management, operations management, project delivery, and process optimization Proficiency in Excel and ability to interpret data and metrics Consultative problem-solving and documentation skills Familiarity with systems thinking and cross-functional collaboration Nice to Have Experience in big tech, SaaS, or vendor operations Understanding of basic technical concepts (e.g., APIs, onboarding flows) Exposure to Salesforce or similar CRM platformsReady to drive strategic solutions in a high-impact, cross-functional environment? We'd love to hear from you - apply now. Randstad Technologies is acting as an Employment Business in relation to this vacancy