3rd Line Cloud Network Engineer

3rd Line Cloud Network Engineer – Basingstoke (DV Eligible) Location: Basingstoke – 5 days on-site Shift Pattern: Weekly rotation (07:00–15:00 and 11:00–19:00) Clearance: DV Eligible (sole UK national) ________________________________________ Are you a technically sharp 3rd Line Cloud Network Engineer who loves solving complex problems and keeping critical systems running smoothly? We’re looking for someone just like you to join a small but mighty team supporting a high-level government customer. If you enjoy working with cutting-edge network tech, thrive under pressure, and want to make a genuine impact in a secure, fast-moving environment — this role could be your perfect fit. ________________________________________ What You’ll Be Doing You’ll be the go-to expert for cloud and network infrastructure — making sure everything runs like clockwork. Day to day, you’ll: • Tackle escalations from 2nd Line support via ITSM tooling. • Manage PKI certificates for network devices (physical & virtual). • Roll out firmware, software, and security updates for network hardware. • Partner with design and engineering teams to enhance network services. • Maintain and support virtual and physical network solutions. • Assess new releases before they enter live service. • Keep key documentation up to date — from patching schedules to work instructions. • Monitor, triage, and resolve incidents using event management tools. ________________________________________ Tech You’ll Work With You don’t need to know everything on day one — but experience with some of the following will really help you hit the ground running: • Cloud: Broadcom NSX-T • Firewalls: Cisco Firepower Management Centre • Network Devices: Cisco IOS, NXOS & FXOS Juniper JUNOS • Authentication: Cisco ISE • Monitoring Tools: SolarWinds • ITSM Tools: Hands-on experience managing incidents and changes • Cloud Familiarity: Broadcom vCenter (usage experience) ________________________________________ What We’re Looking For An experienced network engineer who loves diving deep into technical challenges. You know how to collaborate, communicate, and document — and you take real pride in delivering reliable, secure services. You’ll also need: • Eligible for DV Clearance (sole UK national) • A proactive mindset and a strong attention to detail • The ability to work independently in a secure on-site environment