We at Work Lyf Group are seeking a proactive and analytical Business Process Analyst for our client based in Stone. Your role will be to support the implementation of a new ERP system and lead process improvement initiatives across the organisation. This role is key to improving operational efficiency, aligning technology with business objectives, and fostering cross-functional collaboration. Key Responsibilities * Lead the successful implementation of ERP systems, ensuring alignment with business requirements * Conduct detailed business analysis to identify inefficiencies and recommend process enhancements * Collaborate with teams to document, map, and optimise workflows * Analyse data to support strategic decision-making and performance monitoring * Deliver exceptional internal customer service during system transitions and process changes * Communicate effectively with stakeholders to gather requirements and share insights * Create and maintain process documentation and training materials * Monitor the impact of process changes and continuously seek improvement opportunities Skills & Experience * Experience in business analysis and process improvement * Hands-on involvement with ERP systems (implementation or support) * Strong analytical and problem-solving abilities * Excellent communication and stakeholder engagement skills * Proficiency in data analysis tools and techniques * Ability to work independently and collaboratively in a dynamic environment Qualifications * Degree in Business, IT, or a related field (or equivalent experience) * Certification in Business Analysis, Lean Six Sigma, or similar is advantageous Benefits * Competitive salary and benefits * Opportunity to shape digital transformation initiatives * Supportive team culture and professional development Work Lyf Group is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy