Sales Account Manager

Tasked with handling some of their highest-profile accounts, this is a job for someone who loves the strategic side of sales and has a passion for developing and maintaining relationships whilst delivering a seamless customer experience. As Sales Account Manager, you'll be joining an incredibly successful national company that you will recognise and probably pass by its brand once or twice a day! A larger outfit, they really pride themselves on what they've achieved and the work environment they've cultivated, which is all about delivering a memorable service, while looking after their people, and offering progressive careers. It's a place people genuinely enjoy working and stay for the long haul. What’s in it for you? * Work hours: Monday to Friday, 9am to 5pm, with 2 x 15-minute breaks and a ½ hour lunch * Salary: £26,000 with a realistic OTE of £43,000 * An extensive induction programme to support your onboarding and introduction to the company * 23 days' holiday, plus bank holidays * Holiday buy and sell scheme * Excellent accredited training and ongoing career and development opportunities * Retail discounts, up to £1000! * DigitalGP access * Regular incentives * Company pension * Free onsite parking Sales Account Manager Responsibilities: * Handle large-scale, high-profile accounts, ensuring the account is running smoothly and is retained * Use Salesforce to drive the customer contact strategy and to maintain regular, valuable contact with your named accounts * Reach out to existing customers to increase account spend by offering additional solutions and identifying up-sell and cross-sell opportunities * Become a trusted advisor and expert in your field, working with customers to understand their needs and offer the right solutions * Successfully close sales, using your negotiation and influential skills to get the deal across the line * Work in close conjunction with the customer service team to ensure an exceptional customer journey is delivered, stepping in and supporting where necessary * Find and implement improvements to the sales process while working with the wider sales team to shape and strengthen the sales strategy * Pass leads, not in your sector, to relevant contacts within the new business team * Use the CRM to record sales activity and customer interactions * Work toward targets and provide sales forecasts and activity reports Sales Account Manager Skills and Experience: * Proven telesales experience, with a strong track record as an Account Manager or Sales Executive * Commercially sharp and strategically minded. You spot opportunities others might miss and know how to maximise every account through smart, targeted strategies * Naturally driven to identify opportunities and turn them into profitable results * An exceptional communicator who builds rapport and trust effortlessly * Resilient and determined. A no only motivates you to find a better way forward * Positive, energetic, and full of ideas, happy to get stuck in and contribute wherever needed * A genuine team player who thrives in a collaborative environment and celebrates the success of others as much as their own * Tech-savvy and organised, confident using CRM systems and Microsoft Office