Marketing and Communications Program Manager Location: London (On-site) Contract: 12-month PAYE Rate: £180-£220/day Start Date: ASAP Hours: Full-time (40 hours/week) Are you a strategic thinker with a passion for delivering impactful marketing and communications programs? Do you thrive in fast-paced environments where innovation and customer experience are at the heart of everything you do? We're looking for a Marketing and Communications Program Manager to lead go-to-market strategies for new product features and enhance the experience of delivery partners. This is a high-visibility role within a forward-thinking last-mile logistics team, offering the chance to shape communications and drive engagement across multiple channels. What You'll Do: Own and execute end-to-end marketing strategies for product launches and service enhancements. Collaborate with cross-functional teams including operations, product, and external partners. Manage the onboarding lifecycle and improve delivery partner experience from first touch to first delivery. Lead content deployment and performance tracking for key communications channels. Use data and metrics to continuously improve campaign effectiveness.What You'll Bring: Degree in marketing, communications, or a related field (Master's preferred). Proven experience working with external partners and cross-functional teams. Strong communication skills across all levels, including leadership. Proficiency in Excel (pivot tables, lookups). Ability to build strategic plans and execute them tactically.Why Join? Be part of a small, agile team working on a high-impact project. Collaborate with diverse stakeholders and contribute to a fast-evolving logistics ecosystem. Gain exposure to cutting-edge delivery innovations and customer experience strategies