In this position, you will be expected to; - Hold a caseload of up to 14 key clients and conduct regular key working sessions resulting in agreed SMART Support Plans which are reviewed regularly. - Complete comprehensive risk and needs assessments - Support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations - Deliver one-to one and group support opportunities within the accommodation and in the local community aimed at increasing resilience in the clients we work with - Be flexible, reflective and creative in your engagement with clients and personalised in your support to them - Support clients with move-on and help them progress towards independence - Involve clients in the decisions made about them and encourage participation in the organisations wider community programme of activities - Prepare the accommodation for new clients to move into and support clients to settle in - Send daily occupancy lists to the council - Be responsible for cleaning tasks and domesticated duties within the accommodation - Ensure the safety and well-being of clients in the service including using Safeguarding and emergency alert procedures as applicable - Be responsible for the health and safety responsibilities of the building, ensuring regular checks are completed To apply for this role, you must have; - Experience of working with those experiencing homelessness and an understanding of the needs of people who have experienced homelessness, poor mental health, substance misuse - Experience of holding a caseload, conducting support plans, risk assessments and needs assessments - Effective collaborative working - Knowledge of Health and Safety and a clear understanding of Safeguarding requirements and procedures - High level understanding of professional boundaries and ability to maintain boundaries - The ability to use IT systems including Microsoft Office and databases and good literacy and numeracy skills