Service Engineer – Intruder Alarms

Service Engineer – Intruder Alarms (with CCTV & Access Control) Location: London & West of London | East London & Essex | Kent Salary: £36,000 – £42,000 basic (DOE) + excellent earning potential + company van About the Role You’ll be joining an established, NSI Gold-approved security company, known for delivering reliable and high-quality systems across London and the South East. This role is ideal for an experienced Service Engineer with a strong background in Intruder Alarms. You’ll take ownership of servicing, maintaining, and fault-finding a range of systems, ensuring your clients are always protected and compliant. While your main focus will be on Intruder Alarms, experience with CCTV and Access Control systems would be a great advantage. You’ll work independently across commercial and residential sites, supported by a professional and experienced team. What You’ll Be Doing Servicing, maintaining, and fault-finding Intruder Alarm systems (main focus) Carrying out remedial and reactive works across customer sites Supporting with CCTV and Access Control maintenance (secondary focus) Providing excellent technical support and customer service Ensuring compliance with NSI and manufacturer standards Completing accurate service reports and documentation Managing your workload efficiently and independently What You’ll Need Proven experience working on Intruder Alarm Systems (service, maintenance & fault-finding) Experience with CCTV and Access Control systems (beneficial) Good understanding of IP networking and remote access Familiarity with DualCom and modern communication devices Knowledge of NSI codes of practice and relevant standards Full UK driving licence (manual) Strong problem-solving and communication skills Ability to work independently across London and the South East What’s in It for You £36,000 – £42,000 basic salary (DOE) Commission scheme (earn up to 10%) Company van, uniform, tools, and PPE 23 days holiday (rising to 25) + bank holidays Pension scheme & company sick pay Attendance bonus & staff referral scheme BUPA employee assistance programme Ongoing training and career development Regular company events and recognition schemes Additional Information Field-based role Some work at height required Full security screening will be completed prior to start