Administrator

Surveyors – Administrative Assistant Location: Morden, South London Type: Full-time, Permanent Salary: up to £29k ( depending on experience) An exciting opportunity has arisen for a motivated and dedicated Administrative Assistant to join our busy team of Chartered Surveyors in Morden, Surrey. The successful candidate will possess excellent written and verbal English skills, a strong eye for detail, and the ability to manage multiple priorities effectively. You will be confident, well-organised, and comfortable working in a fast-paced environment where meeting deadlines and maintaining high standards of customer service are essential. An excellent telephone manner is also required. uality, service, and communication are at the heart of everything we do. Providing exceptional customer service and maintaining a professional approach at all times are key expectations of this role. You will be working as part of a small, friendly team, so the ability to multitask and collaborate effectively is essential. Key Responsibilities Manage multiple email inboxes, ensuring all correspondence is handled promptly and professionally. * Maintain and update the central and online diary systems, ensuring all appointments and amendments are recorded accurately. * Liaise with surveyors, estate agents, and clients to arrange appointments and coordinate schedules. * Prepare and send confirmation emails and documentation to clients. * Record all jobs accurately on the target board, ensuring all details are up to date at all times. * Upload and maintain accurate job information on the company database, including progress updates and necessary amendments. * Complete all administrative paperwork accurately and ensure all relevant documents are properly filed and updated. * Process card payments and raise invoices. * Set up, maintain, and organise company job files and records. * Manage remote typists’ workloads and availability. * Upload comparable property information onto the company database. * Ensure all surveyor site notes are received, recorded, and properly filed. * Answer incoming calls, directing them to the appropriate team member or taking accurate messages. * Support general office administration and assist with ad-hoc duties to ensure the smooth running of daily operations. Requirements * Excellent written and verbal communication skills. * Strong organisational skills and attention to detail. * Ability to prioritise tasks and meet deadlines. * Confident telephone manner and customer service orientation. * Proficiency in Microsoft Office and general computer literacy. * Previous administrative experience preferred (property or surveying background desirable but not essential). * Must live within a reasonable commuting distance of Morden, Surrey. Why Join Us * Work within a supportive, professional, and friendly team. * Opportunity to develop knowledge and experience within the property sector. * Varied and engaging administrative responsibilities in a respected surveying practice