Fire Alarm Service Engineer

Position Summary: The Fire Alarm Service Engineer is responsible for the servicing, maintenance, fault-finding, and repair of fire detection and alarm systems in a range of commercial, industrial, and residential properties. This role plays a critical part in ensuring system reliability, safety compliance, and client satisfaction. Key Responsibilities: * Conduct routine servicing, maintenance, and testing of fire alarm systems to ensure they meet all required standards and regulations. * Perform system diagnostics, fault finding, and emergency repairs on-site. * Modify existing fire alarm systems as required (e.g., panel upgrades, device replacement, wiring corrections). * Respond to service calls promptly, diagnose issues, and restore system functionality efficiently. * Provide technical support and advice to clients regarding system performance, upgrades, and compliance. * Ensure all work is completed to the highest quality and documented accurately. * Maintain and update service records, reports, and compliance documentation. * Liaise with contractors, building managers, and other engineers as necessary. * Stay current with applicable standards, industry practices, and manufacturer training. Qualifications and Skills: * Proven experience in servicing and maintaining fire alarm systems (minimum 2–3 years preferred). * Strong working knowledge of systems such as: Notifier, Gent, Advanced, Morley, Kentec, Apollo, Hochiki, Siemens, Honeywell, or similar. * Familiarity with emergency lighting, smoke ventilation, or other life safety systems is advantageous. * Knowledge of BS 5839 * Valid ECS card / CSCS card or relevant trade qualifications * FIA Units 1–5 or equivalent certifications * Excellent fault-finding and problem-solving abilities. * Strong communication and interpersonal skills. * Full, clean driving licence. * Ability to work independently and manage multiple jobs per day. Additional Requirements: * Participate in on-call rota for out-of-hours service response. * Willingness to travel to various client sites, sometimes at short notice. * Ability to pass background checks and security clearances for sensitive sites. Benefits (Optional Section): * Competitive salary and overtime pay * Company vehicle, tools, and mobile phone * Paid holidays and sick leave * Pension scheme * Ongoing training and certification support * Opportunities for career progression