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Marketing Assistant


Job Title: Marketing Assistant
Location: Hybrid (Knutsford)
Department: Marketing
Reports to: Marketing Manager

About:
We are a leading same day courier and logistics service provider, delivering tailored transport solutions across the UK and beyond. We pride ourselves on our responsive, customer-focused service and are continually growing our network and operations. We're looking for a proactive and organised Marketing Assistant to join our team.

Role Overview:
This is an exciting entry-level opportunity for someone looking to start a career in marketing. The Marketing Assistant will play a vital role in supporting the wider marketing function and ensuring smooth day-to-day operations. The role involves coordination, communication, content support, reporting, and administrative responsibilities to assist in the delivery of impactful marketing campaigns and initiatives.

Key Responsibilities:
  • Monitor shared inboxes and action or forward emails as needed
  • Log and manage marketing tasks using Trello, action requests where possible
  • Respond to Google and Trustpilot reviews, and liaise with branches where required and coordinate social posts
  • Handle local marketing requests and manage local marketing event kits
  • Support planning and logistics for conferences and exhibitions
  • Maintain and update the internal marketing portal
  • Track industry award opportunities and update the awards roadmap
  • Report on marketing campaign performance and KPIs
  • Compile monthly reports
  • Update Sales and Marketing calendars
  • Support newsletter creation by gathering and formatting content
  • Monitor social media activity, tags, and engagement
  • Conduct keyword and competitor research to support content strategy
  • Share relevant industry news with the marketing team
  • Provide general support to the Marketing and Sales team
  • Manage orders, stock levels, and queries related to promotional material
Key Skills & Attributes:
  • Excellent organisational and time management skills
  • Strong written and verbal communication
  • A proactive, can-do attitude
  • Attention to detail
  • Ability to manage multiple tasks simultaneously
  • Good knowledge of Microsoft Office
  • Familiarity with tools like Trello, Google Suite, and social media platforms (preferred)
  • Willingness to learn and grow within a marketing environment
Qualifications:
  • A degree or equivalent in Marketing, Communications, English, Business, or a related field is desirable but not essential
  • Previous experience, such as apprenticeships or placement years in a marketing or administrative role, would be advantageous

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