Customer Service Coordinator

Customer Service Coordinator – 12-Month Contract | Telford 📍 We’re looking for an organised and proactive Customer Service Coordinator to join a global technology leader 🌍 in Telford. This is a great opportunity to build your skills in customer service, order management, and supply chain coordination while working in a supportive, fast-paced environment. This role is offered on a 12-month contract 📅 (with strong potential for extension). ✨ What you’ll do * Coordinate and prioritise outsourced work, keeping customers updated * Prepare and send sub-contract quotations using internal systems * Process customer orders and respond promptly to queries * Track supplier progress and support logistics for timely delivery * Maintain detailed records, certificates, and audit notes * Support procurement tasks including requisitions, POs, and scheduling 🔍 What we’re looking for * 2+ years in customer service, order processing, or operations * Proficiency with Microsoft 365 (Excel incl. v-lookups, Outlook, PowerPoint) * Strong organisational skills with the ability to juggle priorities * Excellent communicator and team player * Procurement/supply chain experience (a bonus) 💡 Why join? * Be part of a well-known global technology company 🌍 * Gain hands-on experience in customer service, procurement, and supply chain * Collaborative team culture with clear processes and training 👥 * Competitive rate: £14.50/hour (via umbrella) 💷 * Full-time, 37.5 hours/week, Mon–Fri * Onsite role in Telford 🏢 👉 Ready to take the next step in your career? Apply today and grow with a global brand