Credit Controller - Collections Specialist Permanent | Full-Time | Competitive Salary + Monthly Bonus & Excellent Benefits Are you an experienced Credit Controller who thrives in a fast-paced, target-driven environment? We're working with a leading, well-established business that is looking for a talented Collections Specialist to join their dynamic SME credit team. In this role, you'll manage your own portfolio of SME clients, handling collections via phone and email while delivering an exceptional customer experience. You'll be liaising with both internal teams and external stakeholders, resolving invoice queries, producing statements, and providing accurate reports to management. What you'll need: Proven experience managing your own customer portfolio in a credit control / collections role Confident communication skills and the ability to build rapport quickly Strong Excel skills (including VLOOKUPs) B2B credit management experience (highly advantageous) What's on offer: Competitive salary + collections incentive scheme 25 days annual leave increasing with service to 27 days + Birthday Leave + Bank holidays Annual profit share bonus Private medical insurance & life assurance EV salary sacrifice scheme Retail and entertainment discounts Free onsite parking & excellent transport links Supportive, inclusive workplace culture with regular social and charity events Modern office with complimentary breakfast, drinks, and snacks Health & wellbeing programmes year-round This is an exciting opportunity to join a forward-thinking company that invests in its people and celebrates success. If you're ready to bring your credit control expertise to a role where you can make an impact, we'd love to hear from you