Customer Service - Logistics

Administrator / Customer Services Advisor £25,200 per annum | Monday-Friday, 9:00am-5:00pm (1 hour unpaid lunch) Location: Salford| Temp to Perm | Hybrid Working After Training Are you a confident communicator with a keen eye for detail and a passion for customer service? We're working with a leading Logistics company to recruit an Administrator / Customer Services Advisor on a temp-to-perm basis. About the Role: This is a fantastic opportunity to join a dynamic and supportive team in a busy, fast-paced environment. Initially, you'll be based onsite for up to 12 weeks for comprehensive training, after which hybrid working will be available (split between home and office). Key Responsibilities: Handling inbound and outbound calls with customers and carriers Entering and retrieving data using in-house systems Scanning, processing, and managing key documentation in line with deadlines Communicating with suppliers regarding invoices and payments Producing regular reports according to set schedules Collaborating with internal departments to support business operations What We're Looking For: Previous experience in administration and/or customer service roles Excellent communication skills - both verbal and written Strong organisational skills and the ability to multi-task High level of attention to detail Confidence when working on the phone Comfortable in a fast-paced, team-focused environment Benefits (upon going permanent): Competitive salary of £25,200 per annum Hybrid working after successful training period Opportunity to join a growing logistics company with long-term career potential Brook Street NMR is acting as an Employment Business in relation to this vacancy