Rental Manager

Rental Manager

Washington, NE38 7LW

Up to GBP40,000 DOE

Full-time Permanent

About the Role

We're seeking a hands-on and commercially focused Rental Manager to oversee all aspects of our equipment rental operations. This is a key role responsible for optimising asset utilisation, driving customer satisfaction, and contributing to revenue growth.

Key Responsibilities

Fleet Management

• Oversee a range of rental assets (tools, pumps, lighting, safety gear, coating systems)
• Coordinate inspections, servicing, repairs, and replacements
• Ensure full compliance with health & safety and regulatory standards (PUWER, LOLER, ATEX)

Rental Operations

• Manage end-to-end rental transactions from enquiry to return
• Maintain contracts, pricing, and rental terms in line with business strategy
• Schedule logistics for asset mobilisation, delivery, and collection

Customer Management

• Act as the main contact for rental customers, ensuring fast resolution of queries
• Build and maintain strong client relationships to secure ongoing business
• Understand and respond to unique project requirements

Team Leadership

• Lead rental coordinators and technicians
• Work closely with Sales, Procurement, and Warehouse teams for seamless service delivery
• Train staff on safe handling and use of equipment

Commercial Focus

• Monitor rental KPIs (utilisation, availability, downtime, revenue)
• Support forecasting and budgeting for rental services
• Recommend fleet upgrades and new equipment investments

Requirements

• 3+ years of experience in rental management, industrial equipment, or fleet operations
• Strong understanding of tools and industrial equipment
• Familiarity with asset tracking systems or rental management software
• Excellent organisational, leadership, and communication skills
• Knowledge of PUWER, ATEX, or inspection frameworks is a plus
• Full UK driving licence (essential)

Desirable

• HNC/HND or equivalent in Engineering, Operations or Business
• IOSH/NEBOSH safety training
• Forklift or HIAB licence (advantageous)

What's on Offer

• Salary up to GBP40,000 depending on experience
• Opportunities for career progression
• Ongoing training and development
• Company pension and standard benefits