Relationship & Account Manager

Relationship & Account Manager - Further Education & Training
Location: Guildford/Surrey - Home based with regional and some UK-wide travel.
Salary: GBP38,000 + GBP7,950 car allowance (GBP46,000 total)
Contract: Full time - 37.5 hours per week

Key Responsibilities:

• To develop and manage stakeholder relationships within assigned regional employer establishments, to promote the use and take up products and services.
• Account manage existing clients ensure needs are met and customer satisfaction.
• Actively identify, engage, build and develop relationships with potential stakeholders and promote products, services and offerings of training.
• Providing learning solutions, support, and guidance to stakeholders regarding training and competence.
• Promoting training products and services to meet stakeholder needs.
• Develop business through various activities including telephone, mailshot, face to face and presentations

Essential Criteria

• Experience in a similar position of developing business within education/training/apprenticeship sectors is advantageous
• Proven track record of successfully building new business relationships
• Account management experience with high customer satisfaction rates
• Proven experience in meeting/exceeding targets or KPIS
• Experience in Engineering /Construction industry would be advantageous
• Ability to manage own workload, prioritise and remain motivated
• Strong planning, organisational and communcation skills
• Customer focussed and strive for quality results
• Driver and willingness to travel