The ideal candidate will be a proactive, self-motivated individual with a strong work ethic. You will be responsible for cash collection, reconciliation, and query resolution, working to reduce bad debt and debtor days outstanding.
Collecting fees using various methods and working toward monthly cash targets.
Reconciling files and accounts and resolving queries related to aged debtors.
Maintaining and issuing monthly statements and reports, and uploading invoices to various portals.
Issuing refunds and processing them in a timely manner.
Working with multiple currencies and chasing debt in different countries.
Working closely with adjusters, insurers, and brokers.
Excellent reconciliation skills and the ability to secure firm commitments for payment from clients.
Proficiency in IT, including advanced Word and Excel skills (Pivot Tables and V-Lookups).
The ability to communicate in a clear, professional, and concise manner.
Experience managing a small team and possessing good leadership skills.
Experience with complex collections in a professional services environment.
Familiarity with the ECF/Class system.
Prior experience in legal or insurance collections.
The standard working hours are from 9:00 to 17:00, with a one-hour lunch break
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