Account Manager

On behalf of a leading local retail design agency, we are looking for a talented Account Manager with a passion for delivering innovative and creative display solutions. Joining a forward-thinking team, the successful candidate will provide outstanding client service management to a number of key accounts, building rapport and securing future business through the development of long-lasting and prosperous professional relationships. * £40,000 - £45,000 depending on experience * Car Allowance & Phone Allowance * 25 days annual leave (+ bank holidays) * Monday to Friday, 9:00am – 5:00pm * Based on-site Duties and responsibilities: * Managing and running a number of key accounts for luxury and high-profile brands * Being the single point of contact for key clients and maintaining effective business relationships * Identifying and proposing potential new services and solutions bespoke to the needs of each client * Producing estimates and quotes for potential 3D POS and retail display projects * Dealing with all internal account management responsibilities across volume accounts * Liaising with the design team, installation team and all other key departments * Planning and prioritising a busy workload, deciding on which projects go out first and making key decisions Skills and experience required: * Extensive experience in a similar Account Management role within a retail design business * Ideally some experience of travel retail activations or luxury high end promotional units * Knowledge of multiple materials including wood, with an understanding of fire rated materials * An understanding of technical plans would be an advantage * Thorough, in-depth knowledge of the retail design sector, with an up-to-date awareness of trends and industry developments * Sound understanding of the design and manufacturing processes * Skilled at carrying a project through its critical path, reliably meeting deadlines * Excellent at building long-lasting client relationships * Self-motivated, with a “can-do” approach to any challenge, and a commitment to finding solutions * A positive, proactive communicator, adept at negotiation