Business Analyst * Salary 40k-50k per annum * Private Medical Insurance * Dental Insurance * Life Assurance * Royal London Pension * 25 holiday days + bank holidays * 5 days a week at the office in Leamington Spa - flexible hours as long as the core hours between 10 am and 4 pm are covered. We’re recruiting a dynamic and detail-driven Business Analyst to join a fast-paced, collaborative team based in Leamington Spa. If you're passionate about streamlining processes, uncovering insights through data, and delivering real business value — this role is for you. About the Business Analyst Role: As a Business Analyst, you’ll work across functions to identify, analyze, and document business requirements, processes, and workflows. Your mission: drive efficiency, eliminate waste, and support smarter decision-making through data and Lean principles. You’ll collaborate with stakeholders at all levels, turning business needs into practical, value-adding solutions. Key Responsibilities of a Business Analyst: * Work closely with stakeholders to understand their pain points and identify opportunities for improvement. * Gather and document business requirements via workshops, interviews, and analysis. * Create clear, actionable functional and non-functional specifications. * Apply Lean tools such as value stream mapping to pinpoint inefficiencies. * Design future-state processes that improve effectiveness and cut waste. * Champion solutions with a measurable ROI and business value. * Collect and interpret business data to uncover patterns, trends, and actionable insights. * Build dashboards and reports to monitor KPIs and process improvement outcomes. * Leverage data to support key business decisions and continuous improvement. * Build strong relationships across departments and levels of seniority. * Communicate clearly with both technical and non-technical audiences. * Facilitate workshops and meetings to extract and present insights. * Produce clear and concise process documentation (flows, SOPs, user guides). * Recommend and support automation and optimisation opportunities. * Help implement changes and monitor impact. * Comfortable working in both Agile and Waterfall project environments. Requirements of Business Analyst: * A degree in Business, Information Systems, or a related discipline. * Previous experience in a Business Analyst role, ideally with Lean methodology exposure. * Analytical, detail-focused, and results-oriented mindset. * Strong communication and interpersonal skills. * Familiarity with business analysis tools (process mapping, data analytics, etc.). * Ability to work both independently and collaboratively. * Eagerness to learn quickly and adapt to new industry sectors. INDL