Transport Officer

Our clients are currently recruiting for multiple Transport Officers on an initial contract basis. The successful candidate will be managing and co-ordinating transport services; being primarily responsible for the daily running, monitoring & changes to transport services. The day to day duties will involve: * Assist in ensuring that transport is carried safely and to the correct times and standards * Liaise with officers, Education, Parents/Carers, Service Users and Providers to support transport requests and current transport requirements * Update, edit and maintain spreadsheets and transport database * Take bookings and transport requests * Handle service users and driver’s complaints and queries * Register new clients, send out information & standard letters to prospective clients & various groups and maintain client records * Checking proformas to confirm accuracy against journeys undertaken * Taking incoming calls and making outgoing that involve changes, cancellations, complaints, updates, queries * Deal with urgent transport requests by ensuring availability and transport is carried out * The day to day arrangements of transport which include booking, requests, amendments and cancelations The successful candidate will have the following: * Experience in a Transport Coordinator / Transport Administrator position * Experience arranging transport and amending schedules * Experience in booking, arranging, amending, cancelling appointments * An excellent telephone manner If this is of particular interest then please do apply immediately