Learning Resource Assistant

Learning Resource Assistant
Student Services
Salary: GBP19,877 per annum (GBP24,316 full year equivalent)
Contract Type: Permanent - Term Time 37 hours per week

Reference: REC2176 Closing Date: Tuesday, 22nd July 2025

Term Time Contracts

This contract offers full-time hours across 36 weeks of the year, primarily during term time. You will be required to work during the academic terms, with some additional duties outside of term time as needed. This structure provides a balance between a full-time role and flexibility during non-term periods.

The Opportunity

You ll play a key role in creating a supportive, accessible, and well-organised environment for our students. Based in our modern Learning Resource centre, The Learning Curve, you'll help ensure the smooth day-to-day running of the learning resource space, making it easy for our learners and staff to access a wide range of resources and digital tools. Your contribution will help everyone get the most out of their time in the centre.

You ll be hands-on with tasks like issuing and returning books, shelving materials, and keeping the space tidy and well-ordered. You ll support our learners and staff with using the library catalogue, logging on and off computers, printing, and managing bookings for study areas. You ll also get involved in delivering library inductions and offering one-to-one support, helping everyone to feel confident and comfortable using the facilities.

You ll monitor how the space is being used, listen to learner feedback, and encourage positive behaviour in line with our values. While this isn t a teaching role, your Level 3 teaching qualification will give you the skills to effectively support our students with independent study. You ll also help develop eLearning resources and follow college systems and procedures to keep everything running efficiently.

Beyond your core duties, you ll contribute to a welcoming and inclusive learning environment, championing equality, diversity, and safeguarding. You ll be ready to take on additional responsibilities where needed and play your part in supporting the wider work of the Student Services team.

About You

You ll need to be approachable, organised, and confident in supporting our learners in a busy and dynamic learning environment. We're looking for someone who enjoys working with people and takes pride in helping others succeed. You ll have strong communication skills and the ability to explain things clearly, whether you re helping a student log onto a computer or guiding them through how to find and use resources.

You should bring recent experience of working with IT systems, along with excellent IT skills, as you'll be supporting staff and students with a range of digital tools and platforms, including printing, computer bookings, and accessing eLearning materials. Your recent background in a customer-focused environment means you ll understand the importance of great service and will take a thoughtful, solutions-focused approach to helping others. An appreciation of a customer care culture is essential, as is the ability to deal effectively with customer queries in a calm and professional manner.

This is a fast-paced role, so you ll need to stay focused and composed when things get busy, handling tasks efficiently and maintaining attention to detail especially when managing resources, monitoring activity, or keeping the learning centre in order. You ll also be someone who works well as part of a team, contributing positively to the day-to-day running of the service and supporting your colleagues where needed.

While the role doesn t involve direct teaching, a Level 3 teaching qualification is required to demonstrate your ability to support student learning. You ll also be confident in challenging inappropriate behaviour when necessary and committed to promoting equality, inclusion, and safeguarding across everything you do.

Below is a list of some of the key skills, qualifications and experience we are seeking for this exciting opportunity.

Required

• A minimum of four GCSEs at grade C/4 or above, including English and Maths
• A recognised teaching qualification (e.g. Level 3 Award in Education and Training or equivalent), or a willingness to achieve this within one year of appointment
• Recent experience of working confidently with IT systems in a professional setting
• A background in a customer-focused environment, with a clear understanding of quality service delivery

Reasons to join us

• We offer substantial annual leave entitlement (Up to 47 days per year including bank and public holidays)
• Holiday purchase scheme to buy additional annual leave days
• Local Government Pension Scheme with a generous 19.2% employer contribution !
• We invest in our people through funded CPD opportunities, regular staff development training and paid volunteering days
• Career advancement opportunities with tailored support for staff to progress
• Free Barnsley College courses to support your professional and personal development (subject to approval)
• 24/7 access to same day appointments with a GP
• Exclusive discounts and cashback for retail, dining and leisure as part of YouatWork
• Access to health cash plans as members of the Westfield Health Scheme or Health Shield
• Discounted college gym membership with onsite facilities
• Supporting employee mental health through access to free counselling services and the Foundations App
• Discounts schemes for greener travel including Northern Rail, Trainline and Cycle to Work
• Free Microsoft Office 365 for personal use on up to five machines
• Access to discounted hair and beauty therapies at our onsite salon
• On site subsidised Starbucks and food outlets offering a variety of dining options
• Free breakfast provided daily for all staff members
• Our shared purpose - We believe in transforming the lives of both our learners and staff

Closing date for applications is Tuesday, 22nd July 2025 . We reserve the right to close this vacancy early depending on the level of interest.

Barnsley College is committed to creating a dynamic and diverse workforce and welcomes applications from all candidates regardless of their gender, disability, age, ethnicity, sexual orientation, or faith. Disabled applicants who meet the minimum essential criteria will be guaranteed an interview. The College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undertake an Enhanced Disclosure from DBS.

Please be aware that it is a Criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.