Plant Hire Controller

PLANT HIRE CONTROLLER Great opportunity for a Hire Advisor / Hire Controller to join a large group that operate nationwide. Location of the Hire Desk Controller / Rental Controller / Plant Hire Advisor / Rental Advisor / Hire Controller / Plant Hire Advisor / Plant Hire Controller / Plant Rental Advisor / Rental Advisor / Fleet Administrator: Enfield Salary of the Hire Desk Controller / Rental Controller / Plant Hire Advisor / Rental Advisor / Hire Controller / Plant Hire Advisor / Plant Hire Controller / Plant Rental Advisor / Rental Advisor / Fleet Administrator: £28,000.00 pa - £30,000.00 (Negotiable for the right person) Hours of work: Monday to Friday 07:00am - 16:00pm with an hour for lunch My client, an ever growing national business that operate in many industries, are looking for an ambitious and experienced Hire Desk Controller / Rental Controller / Plant Hire Advisor / Rental Advisor / Hire Controller / Plant Hire Advisor / Plant Hire Controller / Plant Rental Advisor / Rental Advisor / Fleet Administrator to join their dynamic team based near Enfield. Responsibilities of the Hire Desk Controller / Rental Controller / Plant Hire Advisor / Rental Advisor / Hire Controller / Plant Hire Advisor / Plant Hire Controller / Plant Rental Advisor / Rental Advisor / Fleet Administrator: * Assist the Hire team and ensure they complete their key responsibilities daily * Plan and control the day to day Rental / hire operations * Execute all hire enquiries/opportunities – manage delivery and collection and ensure that efficiency is achieved * Maintain a strong and professional partnership and working relationship with the Service Manager * Maximise the team’s profitability and meeting and exceeding all customer expectations * Take a proactive and disciplined approach in managing the commercial relationship with client base – regularly liaising with clients to cultivate the business * Work closely with the Service Manager to support retention of existing business and help to win new business from existing customer base via added value services * Maximise sales contribution each month and exceeding the company’s expectation * Liaise with workshops to assist in controlling repair costs. * Grow customer revenue base through marketing and Telesales activities with the clients * Manage all aspects of the plant hire and ensure customer KPI’s are met. * Take part in review meetings and present KPI’s and performance. * Champion of Health and Safety compliance within the yard and rental areas. * Manage the resolving customer/invoice and other queries Hire Desk Controller / Rental Controller / Plant Hire Advisor / Rental Advisor / Hire Controller / Plant Hire Advisor / Plant Hire Controller / Plant Rental Advisor / Rental Advisor / Fleet Administrator other Duties involve: * Support the Manager in customer reviews and issue resolution * Liaise with Managers to understand and support all aspects of the business. Key Attributes of the Hire Desk Controller / Rental Controller / Plant Hire Advisor / Rental Advisor / Hire Controller / Plant Hire Advisor / Plant Hire Controller / Plant Rental Advisor / Rental Advisor / Fleet Administrator: * Previous experience in a hire / rental operation * Customer focused attitude * Previous experience controlling the hire desk * Experience of hiring commercial vehicles, plant, construction vehicles and equipment is an advantage * Knowledge of processes and systems dealing with customer requests and advising on equipment * Numerical and written skills * Proficient in Microsoft Office products * Willing to learn and develop themselves * Administration skills * Adaptable and self-starter If this role sounds like the role for you, then please send your CV to Danica Baker at Sprint Recruitment