HR & Payroll Officer

I'm on the lookout for a skilled HR & Payroll professional to join a leading high street hospitality brand in Cheshire. If you thrive in a fast-paced, people-focused environment and love getting the details right, this role is made for you.

Client Details

A vibrant high-street hospitality brand with buzzing venues in every major UK city, known for delivering exceptional guest experiences. Employee wellbeing is at the core of their culture, their priority is creating a supportive, rewarding environment where their people can truly thrive.

Description

The HR and Payroll Officer is responsible for providing comprehensive support across all areas of HR administration/ advice and payroll processing, including:

• Administer and process the monthly payroll accurately and on time, including statutory deductions, pensions, and adjustments.
• Maintain and update employee records in the HR and payroll systems, ensuring accuracy and data integrity.
• Act as a first point of contact for HR and payroll-related queries from staff and managers.
• Support the full employee lifecycle, including recruitment, onboarding, contract changes, and leavers.
• Ensure compliance with employment legislation, internal policies, and data protection requirements.
• Lead and provide support on ER cases.
• Assist with the preparation of HR reports, metrics, and payroll reconciliations.
• Liaise with external providers such as payroll bureaus, pension schemes, and HMRC where required.
• Contribute to the development and improvement of HR and payroll processes and procedures.
• Support wider HR initiatives and projects as directed by the HR Manager or Business Partner.

Profile

As the successful HR & Payroll Officer you will have:

• Strong knowledge of payroll processes, with a clear understanding of HMRC regulations, PAYE, National Insurance, statutory payments, and pension contributions.
• Up-to-date understanding of employment law, including National Minimum Wage and statutory entitlements.
• Experience handling employee relations (ER) matters, including disciplinary, grievance, and absence management, with sound judgment and confidentiality.
• Ability to interpret and apply HR and payroll legislation, ensuring full compliance across all processes.
• Excellent attention to detail and accuracy, particularly in data entry, reporting, and payroll calculations.
• Strong administrative and organisational skills, with the ability to manage multiple tasks and meet strict deadlines.
• Confident in using HRIS and payroll systems, with a good level of IT proficiency (e.g., Excel, Word, reporting tools).
• Clear and professional communication skills, with the ability to explain complex information to employees and managers.
• Proactive and solutions-focused approach, with a commitment to continuous improvement and best practice.
• A CIPD qualification or working towards one (desirable), and/or relevant payroll certification.

Job Offer

• Enjoy the best of both worlds with flexible hybrid working.
• Unlock your potential with industry-leading training and clear career progression.
• Fuel your day with free food and hot or soft drinks when you're on site.
• Treat yourself and your guests to 50% off dining at any of our vibrant venues.
• Give back and get rewarded through our Currency of Kindness scheme-earn while supporting local charities.
• Access 24/7 employee assistance, including counselling, mental health support, plus financial and legal advice whenever you need it.
• Boost your wellbeing with tailored activities and expert sessions via our partnership with So Let's Talk.
• Get ready to bring the heat at our legendary annual Sports Day-compete, connect, and claim the crown for your venue!

If you are passionate about human resources and payroll, this is an excellent opportunity to advance your career. Apply today to join a dedicated team in Handforth!